“Your Dissertation Coach” fully respects its Clients’ rights and it makes every effort to provide Clients with complete and effective information concerning them.
This page informs Clients of “Your Dissertation Coach” ‘s policies regarding the collection, use, storage and disclosure of Clients’ personal information data by the sole proprietorship under the name “Your Dissertation Coach”, based in Athens, at 4 Xanthou Street with Tax Identification Number 061666597 (hereinafter “the Coach”.
In particular, “Your Dissertation Coach” hereby informs Clients of the nature and type of data it collects, the purposes and duration of processing, their deletion time frames and the rights granted Clients by the European General Data protection Regulation (EU) 2016/679 (hereinafter GCC).
Please read this Policy carefully to understand how and why “Your Dissertation Coach” processes Clients’ personal data and if any Client has any questions, do not hesitate to contact “Your Dissertation Coach” at email@example.com.
Personal Data is information or a combination of information that can directly or indirectly lead to the identification of a person. This means that personal data includes information such as email address, home address, photographs, personal preferences, shopping habits, financial information. They may also include unique numeric IDs such as your Computer’s IP address, as well as cookies (see below).
Processing of personal data is any act or series of operations carried out on personal data, such as the collection, registration, organization, structure, storage retrieval, use, transmission to third parties, dissemination, combination, association, deletion and destruction of personal data of individuals.
A breach of personal data is a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access of personal data transmitted, stored, or otherwise processed.
A responsible processor is an individual or legal entity, public authority service, or other body that determines the purposes and manner of processing personal data.
Third-party is any individual or legal entity, with the exception of the data subject, the controller, the processor, and the persons who, under the direct supervision of the controller or processor, are authorized to process personal data.
Information Collection, Use, and Sharing
"Your Dissertation Coach" is the sole owner of the information collected on the Website. "Your Dissertation Coach" only has access to/collects information that Clients voluntarily give via email or other direct contacts from Clients. "Your Dissertation Coach" will not sell or rent this information to anyone. "Your Dissertation Coach" will not share its Clients' information with any third party outside "Your Dissertation Coach" other than as necessary to fulfill Clients' requests.
Clients' Access to and Control Over Information
Clients may opt-out of any future contacts from "Your Dissertation Coach" at any time. Clients can do the following at any time by contacting "Your Dissertation Coach" via the email address given on the Website.
See what data "Your Dissertation Coach" has about you, if any;
Change/Correct any data "Your Dissertation Coach" has about Clients;
Have Clients delete any data "Your Dissertation Coach" has about them;
Express any concern Clients have about "Your Dissertation Coach" 's use of their data.
Purposes of Processing
"Your Dissertation Coach" uses its Clients' personal data exclusively in the context of providing all services and exclusively for the following purposes:
Provision of services based on the contract between the parties: "Your Dissertation Coach" collects Clients' data in order to provide consulting services in the best way (e.g., Coaching services).
Information about actions, events, and programs: "Your Dissertation Coach" enters the contact details Clients provide in order to inform them about new actions, programs, and services that "Your Dissertation Coach" believes may be of interest to them. Clients can, in any case, refuse to receive such messages, either through the "unsubscribe" option or by sending a message to the email address firstname.lastname@example.org.
Legal proceedings and compliance: In some cases, "Your Dissertation Coach" needs to use Clients' information provided (i) to manage and resolve legal disputes or grievances, (ii) for regulatory inquiries and compliance, (iii) to comply with legitimate requests from authorities law enforcement, to the extent required by law, and (iv) to safeguard the vital interests of "Your Dissertation Coach" 's employees or any other individual.
Quality assurance and security: Certain data is collected for the purpose of proper and efficient operation of the Website on all Clients' devices or for the purpose of exporting statistical data for the continuous improvement of "Your Dissertation Coach" services.
Legal Basis of the Processing
"Your Dissertation Coach" collects Clients' personal data only when it is absolutely necessary, and the purpose of the collection is legal and has been previously determined. The legal basis for processing may differ from time to time but is usually summarized in one of the following:
Compliance with the obligations arising from a contractual relationship that has been established between the two parties (e.g., Coaching cooperation agreement),
Where Clients have given their free and explicit consent, and
Where "Your Dissertation Coach" has a legal obligation to collect and process Clients' personal data (e.g., an obligation under tax law, the applicable regulatory framework, etc.)
How "Your Dissertation Coach" Collects Clients' Personal Data
"Your Dissertation Coach" collects data about its Clients through a variety of different methods, including:
Direct interactions: Clients may provide data by filling in forms on the Website or by communicating with "Your Dissertation Coach" by post, phone, email, or otherwise, including when they:
- Order "Your Dissertation Coach" 's products or services;
- Create an account on the Website
- Subscribe to "Your Dissertation Coach" 's service or publications;
- Enter a survey or promotion; or
- Give feedback
Third parties or publicly available sources: "Your Dissertation Coach" may receive personal data about its Clients from various third parties and public sources as set out below:
- Technical Data from the following parties: Facebook, Instagram, LinkedIn, Google Ads
- Analytics providers such as Google based outside the EU
"Your Dissertation Coach" receives all the necessary technical and other means to ensure the confidentiality of the processing of its Clients' personal data. In particular, "Your Dissertation Coach" implements reasonable procedures to prevent access to and misuse of its Clients' personal data, use appropriate systems to protect information; apply technical and physical restrictions on access to and use of personal data on its server, and conduct regular internal audits and inspections, to verify the security of information. These measures are reviewed and amended when necessary in order to ensure the safest protection of the Clients' personal data.
In addition, "Your Dissertation Coach" limits access to the Clients' personal data only to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process the Clients' personal data on "Your Dissertation Coach" 's instructions, and they are subject to a duty of confidentiality.
The Website has an SSL Certificate installed for the encryption and secure management of the Clients' personal data and browsing data.
In the event that "Your Dissertation Coach" finds a breach or leak of its Clients' personal data, despite its observance of all reasonable security measures, Clients will be notified within 72 hours from the moment it is noticed. Within the same period, the Personal Data Protection Authority will be informed, as defined by the GKPD.
"Your Dissertation Coach" will retain its Clients' information, which may include personal data, for as long as "Your Dissertation Coach" deems necessary, to provide Clients with services, to comply with applicable law, to resolve disputes with various parties, and for whatever else is needed for the purposes of its business, including detecting and preventing fraud or other illegal activity. Specifically:
When Clients use "Your Dissertation Coach" 's services as customers, their personal data is kept throughout the contractual relationship and until the completion of financial and other obligations arising from it, and in any case up to five (5) years from the completion of whether Clients are an individual or a company (legal entity);
When Clients contact "Your Dissertation Coach" to submit a question or a request, their personal information will be retained for the entire time required to process and manage Clients' questions;
When Clients subscribe to the Website to receive notifications and updates (newsletter) via email, their personal data will be retained until they choose to unsubscribe from the newsletter via the "unsubscribe" option;
Some of the Clients' personal data may be retained for the compliance of "Your Dissertation Coach" with its legal or regulatory obligations, as well as to be able to manage its rights (for example, to make claims before the Court). In the event that there is a statutory obligation to keep Clients' data, it will not be used for any other purpose;
By law, "Your Dissertation Coach" has to keep basic information about its Clients (including full name, address, email address, home address, identity, financial and transaction data) for five years after they cease being Clients, for tax purposes;
In some circumstances, "Your Dissertation Coach" may anonymize its Clients' personal data (so that it can no longer be associated with them) for research or statistical purposes, in which case "Your Dissertation Coach" may use this information indefinitely without further notice to Clients.
"Under certain circumstances, Clients have rights under data protection laws in relation to their personal data. These include the right to:
Request access to their personal data - Clients have the right to know what personal data "Your Dissertation Coach" collects and how it is processed.
Request correction of their personal data - Clients have the right to upgrade their personal data in the database held by "Your Dissertation Coach".
Request erasure of their personal data - Clients have the right to request the deletion of all their personal data.
Request restriction of processing their personal data - Clients have the right to restrict the processing of their personal data.
Object to processing their personal data - Clients have the right to revoke their consent to the processing of personal data at any time.
Request transfer of their personal data - Clients have the right to request the transfer of their personal data in editable form.
To withdraw consent.
To lodge an appeal with the supervisory authority - Clients have the right to lodge a complaint with the Personal Data Protection Authority or any other authority designated by the Greek State or with any supervisory authority for the personal data of an EU Member State. The Supervisory authority for the business is:
Personal Data Protection Authority
1-3 Kifissias Avenue 115 23 Athens, Greece
If any Client wishes to exercise any of the rights set out above, please send an email at email@example.com
If "Your Dissertation Coach" makes any significant change or changes that directly affect its Clients, will notify them either through the email address they have provided or by placing a prominent notice on the Website.
What are cookies?
Cookies are pieces of information stored on the Client's computer hard drive and record how he/she moves around a Website so that when he/she revisits that Website, tailored options based on the information stored from his/her last visit can be present. Cookies can also be used to analyze traffic and for advertising and marketing purposes.
What are Clients' Choices Regarding Cookies?
If any Client would like to check or change what types of cookies he/she accepts, this can usually be altered within his/her browser settings. Please note, however, that if any Client deletes cookies or refuses to accept them, he/she might not be able to use all of the features offered by "Your Dissertation Coach", he/she may not be able to store preferences, and some of the Website pages might not be displayed properly.
Cookies are either:
Session Cookies: These are only stored on Clients' computers during their web session and are automatically deleted when they close their browser - they usually store an anonymous session ID allowing them to browse a website without having to log in to each page, but they do not collect any personal data from Clients' computer;
Persistent Cookies: A persistent cookie is stored as a file on Clients' computers, and it remains there when they close their web browser. The cookie can be read by the website that created it when Clients visit that website again. "Your Dissertation Coach" uses persistent cookies for Google Analytics.
Cookies can also be categorized as follows:
Strictly necessary cookies: These cookies are essential to enable Clients to use the Website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to Clients on the Website cannot be provided. These cookies do not gather information about Clients that could be used for marketing or remembering where Clients have been on the Internet.
Performance cookies: These cookies enable "Your Dissertation Coach" to monitor and improve the Website's performance. For example, they allow "Your Dissertation Coach" to count visits, identify traffic sources and see which parts of the Website are most popular.
Functionality cookies: These cookies allow the Website to remember choices Clients make and provide enhanced features. For instance, "Your Dissertation Coach" may be able to provide Clients with news or updates relevant to the services they use. They may also be used to provide services Clients have requested, such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymized.
Both this Website and "Your Dissertation Coach"'s services, in general, are intended for use by adult users only. By providing "Your Dissertation Coach" with Clients' data, Clients warrant to "Your Dissertation Coach" that they are over 18 years of age.
Personal data means any information capable of identifying an individual. It does not include anonymized data.
"Your Dissertation Coach" processes personal data, which differ depending on which service Clients use and are shown below:
When Clients contact "Your Dissertation Coach" - Whenever Clients contact "Your Dissertation Coach" in any way (by email or via the contact form), "Your Dissertation Coach" collects the following data: Name, Surname, Email Address. This information is necessary in order to be able to respond promptly and effectively to Clients' comments, questions, and complaints and to provide them with sufficient information about "Your Dissertation Coach" 's services.
When Clients subscribe to the Newsletter - When Clients register on the Website to receive updates, they provide and collect the following data: Name, Surname, and Email Address. This information is necessary in order to be able to regularly inform them about "Your Dissertation Coach" 's news, services, and offers. Through the 'unsubscribe' option, Clients can at any time request to no longer receive the above updates.
When Clients book a free Discovery Call with "Your Dissertation Coach", email and full name plus the answers Clients provide to the related questionnaire, "Your Dissertation Coach" asks them to answer before the free Discovery Call.
When Clients purchase/order one of "Your Dissertation Coach" 's one on one Coaching Programs, both their contact data (Name, Surname, Date of birth, billing address) and their transaction data, which include their Credit/Debit card, the expiration date, and the details of the purchase(s) they made are collected. This information is used for billing purposes and to fill Clients' orders. If "Your Dissertation Coach" has trouble processing an order, "Your Dissertation Coach" will use this information to contact Clients.
When Clients are redirected from the Website to another website through links. This Website contains links to other websites. When Clients click on such a link, to any link, they should become aware that the other websites have their own privacy policies. In this case, Clients should check the respective privacy policies when using these websites.
When data is collected automatically through the Website. When using this Website, information is automatically collected, some of which may be personal data. These include elements such as (a) language settings, Internet Protocol address, location, device settings, device operating system, activity details, time of use, redirect URL, status report, user information (about browser version and type), browsing result, and history, the type of data Clients visited, browser plug-in types and versions, time zone settings and location, operating system and platform and other technology on the devices Clients use to access the Website, (b) pixel tags (pixel tags, web beacons, GIFs or similar tools) used to measure the volume of a web page and statistically increase response rates. Pixel tags allow "Your Dissertation Coach" to measure the number of users who visit the specific sub-pages of the Website and help to calculate and optimize its performance, (c) Data collected with e-tracker technologies, which are not used for the personal identification of the visitor on the Website and are not consolidated with personal data about the bearer of the pseudonym without the explicit consent of the person.
If Clients want to browse anonymously, they must make the appropriate settings in their browser.
Recipients of the Data
"Your Dissertation Coach" makes every effort to ensure that Clients' data is secure and non-transferable to third parties, unless necessary for the provision of "Your Dissertation Coach" ' services.
Recipients of the data are:
The strictly necessary staff and associates of the undertaking, who are bound by confidentiality.
The companies that work with "Your Dissertation Coach", which process Clients' data as executors of the processing on "Your Dissertation Coach" 's behalf and in accordance with "Your Dissertation Coach" 's order; agree to maintain confidentiality, not to send data to third parties without the permission of "Your Dissertation Coach", to take appropriate security measures and to comply with the legal framework for the protection of personal data,
Third parties, if this arises from the contractual obligations,
Public or judicial services or Independent authorities, if it stems from a provision of law or a prosecutorial order or a count decision/order "Your Dissertation Coach" has an obligation to disclose data to the extent required by law or absolutely necessary to prevent, detect or prosecution of criminal offenses and fraud.
Disclosures of Clients' Personal Data
"Your Dissertation Coach" may have to share Clients' personal data with the parties set out below for the purposes set out here:
Service providers who provide IT and system administration services.
Professional advisers include lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
HM Revenue and Customs, regulators, and other authorities based in Greece and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
Third parties to whom "Your Dissertation Coach" sells, transfers, or merges parts of this business or assets.
"Your Dissertation Coach" requires all third parties to whom it transfers Clients' data to respect the security of Clients' personal data and to treat it in accordance with the law.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to Clients' personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of "Your Dissertation Coach" 's third parties service providers are based outside the European Economic Area (EEA), so their processing of Clients' personal data will involve a transfer of data outside the EEA.
Whenever "Your Dissertation Coach" transfers Clients' personal data out of the EEA, it dies its best to ensure a similar degree of security of data by providing at least one of the following safeguards is implemented:
"Your Dissertation Coach" will only transfer Clients' personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
Where "Your Dissertation Coach" uses certain service providers, it may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
Where "Your Dissertation Coach" uses providers based in the United States, "Your Dissertation Coach" may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.
If none of the above safeguards is available, "Your Dissertation Coach" may request Clients' explicit consent to the specific transfer. Clients will have the right to withdraw this consent at any time.
Clients may send an email at firstname.lastname@example.org if they want further information on the specific mechanism used by "Your Dissertation Coach" when transferring their personal data out of the EEA.